Got questions?
Starting solids and introducing allergens can feel like a lot. We're here to make it simpler. Browse our most commonly asked questions below or reach out anytime.
Starting Solids
When should I start introducing solids to my baby?
In Australia, it’s recommended to start introducing solids no earlier than 4 months and no later than 7 months of age. Most babies are ready between 5.5 and 6.5 months. Before introducing solids to your baby's diet, always consult with your GP or paediatric nutritionist.
What are the signs that my baby is ready for solids?
Some signs of readiness include sitting with minimal support, good head and neck control, and showing interest in food.
When should I start introducing allergens to my baby?
Introduce allergenic foods at around 6 months, when baby is developmentally ready for solid foods (not before 4 months). Common allergens like peanuts, tree nuts, eggs, dairy, wheat and soy should be introduced by baby's first birthday.
Why is it important to introduce allergens?
Research shows that early and regular exposure to allergens can help reduce the risk of your baby developing food allergies.
What should I do if my baby has an allergic reaction?
It’s important to know the symptoms of mild, moderate and severe allergic reactions and respond accordingly. The Solid Steps First Foods & Allergens Fridge Magnet includes a section on When to Seek Help for severe allergic reactions and choking.
The Solid Steps First Foods & Allergens Tracker
How does the Solid Steps First Foods & Allergens Tracker work?
Simply place the Solid Steps First Foods & Allergens Tracker on your fridge for easy access during mealtime. As you introduce new foods to your baby, use the included whiteboard marker to tick off what they’ve tried, note any reactions, and track allergens safely. This magnet helps you stay organised, diversify your baby’s diet, and confidently navigate the weaning journey.
Why is tracking first foods important for my baby?
During the first 1000 days, from conception to their second birthday, baby's brain and body develop rapidly, making nutrition crucial for lifelong health. A balanced diet, including a variety of foods from all food groups, is essential. Introducing a wide variety of foods early on helps shape healthy eating habits, supports nutrient intake, and may reduce food fussiness later in life.
What makes Solid Steps different from other baby food trackers?
Solid Steps stands out from other baby food trackers with our dedicated Allergens section for tracking exposures and any potential reactions to the Top 9 Allergens, and our When to Seek Help section for knowing when to take action for allergic reaction and choking—giving parents confidence and peace of mind during their baby's food journey.
Can I customise the tracker for my baby's needs?
Absolutely! Because every baby’s solids journey is unique, there’s space to add your own foods and any notes or reminders. There's also the Allergens section that includes space to note any allergic reactions and track your baby's response with ease.
Purchasing and Customer Support
How long does order processing take?
Orders made before 12pm will be shipped on the same business day. Orders made after 12pm will be shipped the following business day.
How long does shipping take?
Parcel Post (via Australia Post) generally takes 2-6 business days, and Express Post (via Australia Post) generally takes 1-3 business days.
Which countries do you ship to?
We currently only ship within Australia.
Do you offer different versions of the tracker for different countries?
We are looking at developing country-specific magnets and will look to ship globally when these are available. Subscribe to our newsletter to be the first to know when these are available for purchase!
Exchanges and Returns
Do you offer refunds or exchanges?
If you're not totally satisfied with our products, we’re happy to offer a refund within 14 days of receiving your item. The item/s must be in its original condition.
Other
Who can I contact for product or order queries, wholesale inquiries, media or collaborations?
Please send us an email at hello@solidsteps.com.au and we will do our best to get back to you within 24 hours.
Where can I find more information and tips on starting solids and introducing allergens?
Join our community on Instagram (@SolidStepsBaby), TikTok (@SolidSteps) and Facebook Group (@SolidSteps) for practical tips and tricks, recipes, and support.